Gaspard FAQ
Albs and Cassocks
What alb styles do you offer?
Traditional, lace, ample in wrap around or pull over style. Most styles have additional options available - add braid, trim and embroidered designs.
What cassock styles do you offer and what are the extra options?
Choir with or without sleeves , Anglican style, and Roman Style. snaps. Extra options of working/ none working buttons, additional colors, tab collar inserts, fully lined, and full clerical collar inserts.
How do I figure out what size I am (either alb or cassock)?
All of our Clergy Essentials will have sizing information by individual style on the product page
Paraments
Can I use different designs on different fabric colors?
You can mix and match almost any design or element(s) to custom create you very own parament. Paraments are available in every liturgical color. Still not seeing anything you like? Contact Gaspard at 800-784- 6868 or email us at customerservice@gaspardinc.com to help you create that one of a kind piece(s) that will add to the dignity and enhance your worship experience while providing years of service.
What is the difference between embroidery and applique?
Gaspard offers two styles of embroidery for your paraments and banners. First style is our applique and embroidery that is an inlay material finished with a complimentary satin stich embroidered outline. All inlay materials are carefully selected for the perfect end result. Second style is our Castle Craft Collection that offers mostly complete design or elements of a design that is completely embroidered. This is not your average embroidery. Each deign element is embroidered using a random stitch for the custom Handcrafted look in an array of high-quality silk threads adding life like dimensions. Both styles will add to the dignity and enhance your worship experience while providing years of service.
Do you do custom sizing?
Yes, please contact Gaspard at 800-784-6868 or email us at customerservice@gaspardinc.com to help you create that one of a kind piece(s).
What information do you need to order paraments?
Fabric sizing and set design. Please see parament ordering/sizing chart for additional information.
Sublimation
What is sublimation?
Sublimation printing, also known as dye sublimation printing, is a popular printing method for transferring images onto suitable materials. Typical printing methods involve a step with water, where the solid turns to water before a gaseous state. Sublimation printing does not involve the liquid step but goes right from solid to gas due to a chemical reaction (like dry ice).
How does sublimation work?
This typically involves the use of a digital printer to produce images on sublimation transfer paper with sublimation ink. The sublimation paper is then placed into a heat press with the material and exposed to high temperatures of about 350 to 400 degrees Fahrenheit. This is when the ink and transfer material turn from solid to gas. Once they are in a gas state, they permeate the fibers of the material - meaning the image will never crack peal or fade.
When the heat is removed from the transfer paper and substrate, the ink that has permeated the fibers solidifies and is locked permanently into place by the transfer material. Not only does the heat release the gas from the sublimation ink, but it opens the pores of the material you are transferring the image to. Once the pressure and heat are released, the sublimation ink returns to its solid state and the fabric pores close, trapping the ink inside.
Ordering
Can you invoice the Church or do you require payment before order?
Gaspard requires all orders to be paid in full at time of ordering. Gaspard accepts all major credit cards, checks, money orders, and Gaspard gift certificates.
How long will it take to get my order?
Items are shipped as quickly as possible. Please be aware we make most items at the time the order is placed. Non-standard (altered) items may require extra time. Please advise a Customer Service Representative when ordering if any item is needed for a special occasion. We will make every effort to meet a specified date, however, a rush charge may apply.
Do you accept returns and how do I if I have to?
Please contact our customer service department within 30 days of emailed invoice. All paraments, altar hangings, custom designed items, cut fabric and trim are non-refundable.